Terms of Service

Last updated: 1/24/2026

Welcome to Heavenly Creation Nursery (“HCNursery,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, https://www.hcnursery.com, and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or purchase our products.

Eligibility & Geographic Limitation

HCNursery sells and ships products only within the continental United States. We do not ship internationally or to U.S. territories, Alaska, or Hawaii.

By placing an order, you confirm that:

  • Your shipping address is located within the continental United States
  • You are legally able to enter into a binding agreement

Products & Live Plant Disclaimer

We specialize in live plants and related horticultural products. Live plants are perishable by nature and may vary in appearance due to seasonal conditions, growth stage, and environmental factors.

Product images are representative only and may not reflect the exact plant you receive.

Orders & Payment

All orders are subject to acceptance and availability. We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit quantities purchased per customer
  • Correct pricing or listing errors
  • Payment must be received in full before orders are shipped.

Shipping

Shipping timelines are estimates only and are not guaranteed. Once an order is handed over to the shipping carrier, we are not responsible for carrier delays, weather-related delays, or damage caused during transit.

Please review our Return & Refund Policy for details on how shipping issues are handled.

Returns, Refunds & Replacements

We do not accept returns.
All return, refund, and replacement considerations are governed by our Return & Refund Policy, which is incorporated into these Terms by reference.

Customers are responsible for reviewing that policy prior to purchase.

Customer Responsibilities

You agree to:

  • Provide accurate and complete shipping and contact information
  • Monitor shipment tracking
  • Notify us of any issues within the timeframes stated in our Return & Refund Policy

Failure to meet these requirements may result in denial of a refund, replacement, or store credit.

Intellectual Property

All content on this website — including text, images, logos, product descriptions, and graphics — is the property of Heavenly Creation Nursery or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or use any content without our prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Heavenly Creation Nursery shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Losses resulting from improper plant care after delivery
  • Carrier delays, weather events, or circumstances beyond our control

Our total liability shall not exceed the amount paid for the product in question.

Indemnification

You agree to indemnify and hold harmless Heavenly Creation Nursery from any claims, damages, or expenses arising from your misuse of the website or violation of these Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to this page. Continued use of the website constitutes acceptance of the updated Terms.

Contact Information

If you have questions about these Terms, please contact us: